Glossary
CargoWise
A global logistics execution platform developed by WiseTech Global, widely used by freight forwarders for managing shipments, customs, accounting, and operations across all transport modes.
CargoWise is the leading logistics execution platform built by WiseTech Global, used by thousands of freight forwarders, customs brokers, and logistics providers worldwide. It provides an integrated suite covering freight management, customs and compliance, warehouse management, tracking and visibility, accounting, and business intelligence — all within a single database architecture. CargoWise supports all transport modes (sea, air, road, and rail) and is particularly dominant among mid-to-large freight forwarders who need a unified platform to manage complex, multi-modal operations across multiple countries.
Despite its comprehensive functionality, CargoWise still depends on humans to feed it data. Operators spend significant time manually entering shipment details, document data, and supplier information into the platform. When documents arrive as email attachments — often in batches of hundreds of pages — someone must read, interpret, and re-key that data into CargoWise before operations can proceed. This manual data entry is the single biggest bottleneck in most freight forwarding operations that run on CargoWise, and it's where the highest error rates occur.
FreightMynd specialises in building AI systems that integrate directly with CargoWise via its API and XML interfaces. Our 4PL control tower automation pushes validated, structured data as CargoWise-compatible XML — eliminating manual entry entirely. The system we built for Hellmann Worldwide Logistics processes 200-300 page document batches and pushes clean data into their CargoWise instance with zero manual intervention. Whether you run CargoWise One or a legacy version, we build the AI pipeline that turns your documents into clean TMS data automatically.
Related Terms
4PL Control Tower
A centralized command center that provides end-to-end visibility and orchestration across all logistics providers, carriers, and supply chain partners.
eHub (CargoWise)
CargoWise's integration platform that enables external systems to exchange data with CargoWise via XML messages, supporting inbound and outbound document, shipment, and financial data flows.
Freight Forwarding
The coordination and arrangement of cargo transportation on behalf of shippers, including booking carriers, preparing documentation, managing customs clearance, and tracking shipments across all modes of transport.
Transportation Management System (TMS)
A software platform used by freight forwarders and logistics companies to plan, execute, and optimize the movement of goods — managing shipments, carriers, documents, compliance, and billing in a centralized system.
Universal Gateway (CargoWise)
CargoWise's API layer for real-time, bidirectional data exchange with external applications, supporting event-driven triggers, webhooks, and synchronous data queries beyond the batch-based eHub approach.
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